Q: Are you a factory?
A: Absolutely, we are the international trading division under the MENRED Group, consisting of three state-of-the-art factories.
Q: Can you provide a comprehensive price list for all your offerings?
A: Certainly! Kindly send us your inquiry, and we'll swiftly provide you with the price list for the products that pique your interest.
Q: I'm unable to locate a certain product in your catalogue. Could you manufacture it for me?
A: While our catalogue showcases the majority of our products, it doesn't include every item. Simply inform us of the product you require and the quantity needed. If it's not part of our current offerings, we can design and craft a new mould to produce it. Typically, manufacturing an ordinary mould takes approximately 35-45 days.
Q: Do you offer customization for products and packaging?
A: Indeed, we have extensive experience in creating customized products for our clients. As for packaging, we can incorporate your Logo or other details as per your requirements.
Q: Is it possible to obtain samples? Are these samples complimentary?
A: Yes, we do provide samples. Generally, we offer 1-3 pieces of free samples for testing or quality assessment. Please contact us to acquire your free samples.
Q: How is my order shipped, and is it secure?
A: For smaller packages, we utilize Express services such as DHL, FedEx, UPS, TNT, and EMS, ensuring a Door-to-Door delivery. For larger consignments, we ship via Air or Sea, assuring robust packaging for maximum safety.
Q: Is there a quality assurance on your products?
A: Absolutely. We stand behind our products with a commendable three-year guarantee.
Q: What is required to become a MENRED brand retailer?
A: You can operate either a physical store or an online retail platform.
Q: Is there an application fee involved?
A: Not at all, the application process is entirely free of charge.
Q: What are the pricing and minimum order requirements?
A: Pricing and minimum order specifications are contingent on your business region. Detailed pricing and order information will be provided upon application submission.
Q: How does MENRED support its retailers?
A: * We aim to be a dependable, high-performance partner for our clientele
* We focus on cost reduction * We prioritize quality assurance
* We uphold strict deadlines Should you have any inquiries or special requirements, feel free to 'Send' us an email now!!!
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