Q: Are you a factory?
A: Indeed, we are part of MENRED Group's international trading department, owning and operating three state-of-the-art factories.
Q: I need your price list of all your products, do you have a price list?
A: Kindly send us your inquiry, and we will promptly provide the price list for your desired products.
Q: I can't find the product on your catalogue, can you make this product for me?
A: While our catalogue showcases most products, it may not include all. Share your requirements with us, and if unavailable, we can design and manufacture a new mold for your product. Please note, creating a standard mold takes approximately 35-45 days.
Q: Can you make customized products and customized packing?
A: Yes, we specialize in creating customized products and can tailor the packaging with your logo or design preferences.
Q: Can you provide samples? Are the samples free?
A: Certainly, we offer samples, typically 1-3 pieces, free of charge for testing or quality inspection. Reach out to us to arrange your free samples.
Q: How to ship my order? Is it safe?
A: For our small packages, we offer the convenience of Express delivery through trusted services such as DHL, FedEx, UPS, TNT, and EMS-providing a seamless Door-to-Door experience. For larger packages, we ensure safe transit by Air or Sea. Rest assured, we employ robust packing solutions to guarantee the safety of your products.
Q: Do you provide a quality guarantee for your products?
A: Absolutely, we offer a comprehensive three-year guarantee to assure you of our product's superior quality and reliability.
Q: What are the requirements to become a MENRED brand retailer?
A: You can choose between an offline or online store to showcase our products, offering flexibility to best suit your business model.
Q: Is there any application fee involved?
A: No, applying to become a part of the MENRED family is entirely free of charge.
Q: How do I find out about the pricing and minimum order quantities?
A: Pricing and minimum order details can vary depending on your business location. Once you submit your application, you will receive all necessary pricing and order information.
Q: How does MENRED support its retailers?
A: * We are committed to being a reliable, high-performance partner for our customers, ensuring a competitive edge.
* We strive to reduce costs without compromising on quality.
* We are dedicated to meeting deadlines consistently. For any inquiries or requirements, please feel free to reach out and 'Send' us an email now!