Q: Are you a factory?
A: Yes, we operate as the international trading department of MENRED Group, owning three robust manufacturing facilities.
Q: I need your price list of all your products, do you have a price list?
A: Kindly send us your message, and upon receipt, we will promptly provide you with the price list of the products you are interested in.
Q: I can't find the product on your catalogue, can you make this product for me?
A: While our catalogue includes most of our offerings, it is not exhaustive. Please inform us of the specific product and quantity you need. If not available, we can design and manufacture a new mould to produce it. Note that creating a standard mould typically requires 35-45 days.
Q : Can you make customized products and customized packing?
A: Absolutely. We have extensive experience in crafting customized products for our clients. Regarding packaging, we can incorporate your Logo or other desired information.
Q: Can you provide samples? Are the samples free?
A: Yes, we offer samples. Typically, we provide 1-3 pieces of free samples for testing or quality evaluation. Please reach out to us for your free samples.
Q : How to ship my order? Is it safe?
A: For our valued customers purchasing small packages, we offer swift and secure express delivery services through renowned partners such as DHL, FedEx, UPS, TNT, and EMS. This ensures a convenient Door-to-Door service for you. For larger consignments, we provide efficient air or sea freight options. Rest assured, we use superior packaging to guarantee the utmost safety of your products throughout their journey.
Q: Do you offer a quality assurance guarantee on your products?
A: Absolutely, we proudly offer a comprehensive three-year guarantee on the quality of our products, ensuring your peace of mind and satisfaction.
Q: What are the requirements to become an esteemed retailer of the MENRED brand?
A: You can easily qualify with either a physical storefront or an online presence, both avenues are welcome to join our prestigious retail network.
Q: Is there any application fee involved in the process?
A: Not at all, we invite you to apply without any charges, as the application process is entirely free.
Q: Could you provide details on pricing and minimum order quantities?
A: Pricing and minimum order specifics vary depending on your geographic business location. Once you complete and submit your application, we will provide comprehensive pricing and order information tailored to your needs.
Q: What initiatives does MENRED undertake to support its retailers?
A: * To be a reliable, high-performance partner committed to the success of our retailers.
* To implement strategies that significantly reduce costs. * To uphold and exceed quality standards consistently.
* To adhere to project timelines and deadlines meticulously. Should you have any requirements or queries, feel free to "Send" us an email right away!!!