Q: Are you an actual factory?
A: Absolutely, we are the international trading arm of the MENRED Group, which proudly operates three robust manufacturing facilities.
Q: May I have your product price list?
A: Certainly! Kindly send us your request and we will promptly provide you with the price list for products of your interest.
Q: Unable to locate a product in your catalog. Can it be custom-made for me?
A: Our catalog showcases most of our offerings, though not exhaustively. Please inform us of your specific product needs and quantities. If it's not available, we can design and create a bespoke mold for production, typically within 35-45 days.
Q: Do you offer custom products and packaging?
A: Certainly! We've developed numerous bespoke products for our clients. As for packaging, we can customize it with your logo or specific information.
Q: Are sample products available for trial? Are they complimentary?
A: Yes, indeed! We typically offer 1-3 pieces of free samples for testing or quality assessment. Reach out to us to obtain your complimentary samples.
Q: How is my order shipped and is it secure?
A: For smaller packages, we utilize express services like DHL, FedEx, UPS, TNT, and EMS, ensuring a Door-to-Door service. Larger packages are sent via Air or Sea with secure packaging to guarantee safety.
Q: Do your products come with a quality assurance guarantee?
A: Yes, we proudly offer a three-year quality guarantee for our products.
Q: What are the requirements to become a MENRED brand retailer?
A: You can operate either a physical or an online store.
Q: Is there any application fee involved?
A: No, applying is entirely free of charge.
Q: What is the pricing and minimum order requirement?
A: Pricing and minimum order quantities vary by business region. Submit an application for detailed pricing and ordering information.
Q: How does MENRED support its retailers?
A: * We strive to remain an exemplary, high-performance partner to all our customers
* We focus on cost reduction * We ensure unparalleled quality
* We adhere strictly to deadlines. We welcome any inquiries or requirements-please feel free to email us now!
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