Q: Are you a factory operation?
A: Absolutely! We operate as the international trading arm of MENRED Group, boasting ownership of three state-of-the-art factories.
Q: Could you provide a comprehensive price list of your products?
A: Certainly! Kindly send us your inquiry, and we will promptly dispatch the price list for the products of your interest.
Q: I can't locate a particular product in your catalogue. Can you manufacture it for me?
A: While our catalogue showcases the majority of our offerings, certain items may not be listed. Share your specific needs and quantity requirements, and if unavailable, we can custom-design and create a new mould for production. Note that crafting a standard mould typically takes 35-45 days.
Q: Do you offer customized products and packaging solutions?
A: Absolutely yes! We have a rich history of developing bespoke products for our clients. As for packaging, we can tailor it with your logo and other details.
Q: Can I request samples? Are they complimentary?
A: Indeed, samples are available! Typically, we provide 1-3 complimentary pieces for testing or quality assurance. Please reach out for more information.
Q: How will my order be shipped? Is the shipping secure?
A: For smaller packages, we utilize Express services like DHL, FedEx, UPS, TNT, and EMS, offering a Door-to-Door delivery experience. Larger shipments are sent via Air or Sea freight, with robust packaging to ensure maximum safety.
Q: Do your products come with a quality guarantee?
A: Rest assured, all our products are backed by a robust three-year guarantee.
Q: What prerequisites are there to become a retailer of the MENRED brand?
A: Simply having either an offline or online store qualifies you to become a MENRED retailer.
Q: Is there a fee to apply for retail partnership?
A: Not at all, applying is entirely free of charge!
Q: What are the pricing and minimum order requirements?
A: These details vary by region. Submit your application to receive comprehensive pricing and order specifics.
Q: How does MENRED support its retailers?
A: * We ensure to remain a competent, high-performing partner for all our customers.
* We focus on cost reduction and quality assurance.
* We are committed to meeting deadlines. Have questions or need more details? Feel free to 'Send' us an email now!!!
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