Q: Are you a factory?
A: Indeed, we are an integral part of the MENRED Group, operating as an international trading department. We proudly own and operate three advanced production facilities.
Q: Is there a comprehensive price list available for all your products?
A: Certainly! Please send us your inquiry, and we will promptly provide you with a detailed price list of the products you are interested in.
Q: I cannot locate the product I need in your catalogue. Can you produce this product for me?
A: Our catalogue features a wide array of products, though not exhaustive. Please let us know the product specifications and quantity you require. If it's not available, we can design and create a new mold to manufacture it. Generally, creating an ordinary mold takes about 35-45 days.
Q: Is it possible to customize products and their packaging to my specifications?
A: Absolutely! We have extensive experience in producing custom products for our clients. Regarding packaging, we offer the option to include your logo and other details.
Q: Do you offer samples, and are they free of charge?
A: Absolutely! We are more than happy to offer samples to our potential partners. Typically, we provide 1-3 complimentary units for testing or quality assurance. Please reach out to us to request your free samples and experience our exceptional products firsthand!
Q: What is the process for shipping my order? Is it secure?
A: For smaller packages, we utilize reliable Express services such as DHL, FedEx, UPS, TNT, and EMS, offering you the convenience of Door-to-Door delivery. For larger shipments, we opt for Air or Sea freight. Rest assured, we take pride in our packaging to guarantee your order arrives safely.
Q: Do you offer any quality guarantee for your products?
A: Certainly! We stand by the quality of our products with a robust three-year guarantee, ensuring your peace of mind and satisfaction.
Q: What are the requirements to become a retailer of the MENRED brand?
A: You can become a retailer with either an offline or online store. Join us to explore the benefits of offering MENRED products!
Q: Is there a fee involved in the application process?
A: No, applying to become a retailer is absolutely free of charge. Begin your journey with us today!
Q: Can you tell me about the pricing and minimum order requirements?
A: Our pricing and minimum order requirements vary based on your location. Submit your application, and we will provide you with detailed pricing and order information tailored to your business needs.
Q: What support does MENRED offer to its retailers?
A: * We strive to be a proficient and high-performance partner for our valued customers, ensuring top-tier service.
* We are committed to cost reduction strategies, without compromising on quality.
* We adhere strictly to deadlines. Should you have any questions or requirements, feel free to "Send" us an email now! We're here to assist you.
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