Q: Are you a factory?
A: Yes, we operate as the international trading department under the MENRED Group, owning three state-of-the-art factories.
Q: I need your price list for all your products, do you have a price list?
A: Please send us your inquiry, and we'll promptly provide a price list for the products of your interest.
Q: I can't find the product in your catalogue, can you make this product for me?
A: While our catalogue showcases a majority of our offerings, not all products are listed. Please inform us of your specific needs and quantities. If we don't have it, we can design and create a new mold to produce it. Typically, manufacturing a standard mold takes about 35-45 days.
Q: Can you make customized products and packing?
A: Absolutely. We have extensive experience crafting customized products. Regarding packaging, we can tailor it with your Logo or any specific information.
Q: Can you provide samples? Are the samples free?
A: Yes, we provide samples. Generally, we offer 1-3 free samples for testing or quality evaluation. Please reach out for your free samples.
Q: How will my order be shipped? Is it safe?
A: For smaller packages, we provide swift and reliable delivery through Express services like DHL, FedEx, UPS, TNT, and EMS, offering a convenient Door-to-Door solution. For larger shipments, we ship via Air or Sea, using robust packaging to ensure the utmost safety of your order.
Q: Do you offer a quality guarantee on your products?
A: Yes, indeed! We proudly offer a comprehensive three-year guarantee, underscoring our commitment to exceptional quality and customer satisfaction.
Q: What are the requirements to become an authorized retailer of the MENRED brand?
A: You can operate either an offline store or an online platform; both options are available for collaboration.
Q: Is there a fee to apply for retailer status?
A: Absolutely not, applying to become a retailer is entirely free, with no application fees involved.
Q: How much does it cost and what is the minimum order requirement?
A: The pricing and minimum order quantities are tailored to your specific business region. Upon submitting your application, comprehensive pricing and ordering details will be provided.
Q: What initiatives does MENRED offer to support its retailers?
A: * We strive to be a reliable and high-performance partner to our valued customers.
* We focus on reducing costs while maintaining quality and reliability.
* We are committed to meeting deadlines. For any requirements or questions, please feel free to "Send" us an email now!
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