Q: Are you a factory?
A: Absolutely, we are the international trading arm of the MENRED Group, proudly operating three state-of-the-art factories.
Q: I need your price list for all your products. Do you have one available?
A: Certainly! Kindly send us your request, and we will promptly send you the price list of products you're interested in.
Q: I can't find the product in your catalogue. Can you make it for me?
A: Our catalogue showcases many of our products, though not all. Simply inform us of the product you need and the quantity. If it's not currently available, we can create a new mold to manufacture it. Typically, creating an ordinary mold takes about 35-45 days.
Q: Can you create customized products and packaging?
A: Yes. We have extensive experience in producing customized products for our clients. Regarding packaging, we can incorporate your logo or other information on the packing.
Q: Can you provide samples? Are they free?
A: Yes, we offer samples. Generally, we provide 1-3 free samples for testing or quality evaluation. Contact us to request your free samples.
Q: How will my order be shipped? Is it safe?
A: For small packages, we offer the convenience of Express delivery through trusted services like DHL, FedEx, UPS, TNT, and EMS. This ensures a swift and seamless Door-to-Door experience. For larger consignments, we provide shipping by Air or Sea, utilizing robust and secure packaging to guarantee the safety and integrity of your order throughout its journey.
Q: Do you provide any guarantees on your product quality?
A: Absolutely! We stand behind our products with a comprehensive three-year guarantee, ensuring you complete peace of mind and confidence in your purchase.
Q: What are the requirements to become a MENRED brand retailer?
A: You can become a retailer with either an offline or an online store, providing flexibility to suit your business model.
Q: Is there any fee associated with the application process?
A: No, there is absolutely no fee to apply. Joining our network is entirely free, making it easy for you to start.
Q: Can you provide information on pricing and minimum order quantities?
A: Pricing and minimum order quantities are tailored to your business region. Submit an application, and you'll receive detailed pricing and order information customized to your needs.
Q: What support does MENRED offer to retailers?
A: * We strive to be a competent and high-performance partner, consistently aligning with our customers' needs.
* We focus on cost reduction strategies and * Ensure unwavering quality standards.
* We adhere strictly to deadlines. Got questions or special requirements? Feel free to "Send" us an email now! We are here to assist and support you every step of the way!