Q: Are you a factory?
A: Indeed, we are the distinguished international trading department of the illustrious MENRED Group, proud proprietors of three state-of-the-art production facilities.
Q: Could you provide a price list for all your products?
A: Please send us your inquiry and request, and we will promptly furnish you with the price list for your products of interest.
Q: I can't find the product I need in your catalog. Can you manufacture it for me?
A: While our catalog features a broad spectrum of products, it may not cover every need. Inform us of your specific requirements and desired quantity. If unavailable, we can design and produce a new mold to meet your specifications. Creating a standard mold typically requires about 35-45 days.
Q: Can you produce custom products and packaging?
A: Absolutely! Our expertise lies in crafting bespoke products tailored to meet the unique preferences and requirements of our esteemed customers. Furthermore, when it comes to packaging, we offer the flexibility to customize it with your logo or any specific details you desire, ensuring it perfectly aligns with your brand identity.
Q: Are samples available, and are they provided free of charge?
A: Absolutely! We are pleased to provide samples, allowing you to evaluate our product quality firsthand. Typically, we offer 1-3 samples at no cost, enabling you to conduct thorough testing or quality assessments. Please feel free to contact us to request these complimentary samples.
Q: How will my order be shipped? Is it safe?
A: For smaller packages, we rely on trusted Express services such as DHL, FedEx, UPS, TNT, and EMS, offering you the convenience of Door-to-Door delivery. For larger packages, we utilize Air or Sea freight, ensuring efficient and reliable transportation. You can rest assured that we use top-quality packing materials to ensure the absolute safety and security of your goods during transit.
Q: Do you offer a quality guarantee on your products?
A: Yes, indeed! We are proud to offer a comprehensive three-year guarantee on our products, giving you complete peace of mind and assurance of satisfaction with every purchase.
Q: What are the prerequisites to become a retailer of the MENRED brand?
A: Whether you operate an offline store or have an online presence, both avenues are open for you to join the MENRED family as a retailer.
Q: Is there an application fee involved?
A: Not at all! Joining us is entirely free of charge. We warmly invite you to become part of our community without any financial obligation.
Q: Could you please provide details regarding the pricing and minimum order quantity?
A: Pricing and minimum order quantity are tailored to your specific business region. Submit your application, and we will provide you with all the necessary information customized to your requirements.
Q: How does MENRED support its retailers?
A: * We are committed to being an exceptional, high-performance partner for our customers.
* We focus on cost reduction while maintaining quality assurance.
* We ensure adherence to deadlines. For any inquiries or requirements, feel free to 'Send' us an email now! We are enthusiastic and ready to assist you.
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