Q: Are you a factory?
A: Indeed, we are. As the international trading arm of the MENRED Group, we proudly own and operate three state-of-the-art factories.
Q: Could you provide a comprehensive price list for all your products?
A: Certainly! To receive the price list of your desired products, kindly send us a message and submit your request. We will ensure a swift response with the details you seek.
Q: Unable to locate a product in your catalog. Can you produce it for me?
A: While our catalog showcases a majority of our offerings, it may not encompass every product. Please inform us of the specific product you require and the desired quantity. Should it be unavailable, we possess the capability to design and fabricate a bespoke mold to manufacture it. Typically, the creation of a standard mold requires approximately 35-45 days.
Q: Are customized products and packaging options available?
A: Absolutely! We have previously crafted numerous customized products for our esteemed clientele. Regarding packaging, we can incorporate your logo or other pertinent information to tailor it to your preferences.
Q: Is it possible to obtain product samples? Are they complimentary?
A: Yes, indeed! We offer samples and typically provide 1-3 pieces free of charge for testing or quality assessment. Please reach out to us to acquire your complimentary samples.
Q: How will my order be shipped? Is it secure?
A: For smaller packages, we employ Express services such as DHL, FedEx, UPS, TNT, and EMS, offering a convenient Door-to-Door service. For larger shipments, we utilize air or sea freight, ensuring robust packaging to guarantee safety during transit.
Q: Do you guarantee the quality of your products?
A: Absolutely, we stand by our products with a robust three-year guarantee.
Q: What are the requirements to become a MENRED brand retailer?
A: You can join us with either an offline or online store to become an authorized retailer.
Q: Is there a fee to apply for retail partnership?
A: No, applying is entirely free of charge.
Q: What are the pricing and minimum order requirements?
A: Pricing and minimum orders vary based on your business region. Submit an application to receive detailed pricing and order information tailored to your needs.
Q: How does MENRED support its retailers?
A: * We strive to be a highly capable and performance-driven partner to our clients.
* We focus on cost reduction and quality assurance.
* We adhere to deadlines with precision. For any inquiries or requirements, feel free to 'Send' us an email today!!!
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