Q: Are you a factory?
A: Indeed, we are the international trading division of the esteemed MENRED Group, with ownership of three state-of-the-art factories.
Q: Can I access your comprehensive product price list?
A: Certainly! Please send us your inquiry, and we will promptly provide you with the price list for the products of your interest.
Q: What if I can't find the product I need in your catalog? Can you manufacture it for me?
A: While our catalog showcases a vast array of our offerings, it may not encompass all. Simply inform us of the product you require and the desired quantity. If unavailable, we can design and create a new mold for production. Please note, developing a standard mold typically requires 35-45 days.
Q: Do you offer customized products and packaging options?
A: Absolutely. We have a rich history of crafting bespoke products for our clients. Regarding customized packaging, we can incorporate your logo or other information onto the packaging.
Q: Do you provide samples? If so, are they complimentary?
A: Absolutely! We are delighted to offer samples for your convenience. Typically, we provide 1-3 complimentary samples for testing or quality verification. Do not hesitate to reach out to us to obtain your free samples.
Q: How will my order be shipped and is it secure?
A: For smaller packages, we employ swift and reliable Express services such as DHL, FedEx, UPS, TNT, and EMS, ensuring a seamless Door-to-Door experience. For bulkier shipments, we opt for Air or Sea freight, all while ensuring your products are meticulously packed for optimal safety.
Q: Do you offer a quality guarantee for your products?
A: Yes, indeed! Our products come with a solid three-year guarantee, assuring you of their reliability and superior quality.
Q: What are the requirements to become a MENRED brand retailer?
A: You can qualify by having either a physical storefront or an online platform, both options are viable for partnership.
Q: Is there any fee to apply?
A: Absolutely not! Applying to become part of the MENRED family is entirely free of charge.
Q: Can you provide details on pricing and minimum order quantities?
A: Pricing and minimum order quantities are tailored to your specific business region. Submit your application to receive detailed pricing and order information.
Q: How does MENRED support its retailers?
A: * We are committed to being a reliable and high-performance partner, always at your service.
* We strive to reduce costs * We pledge to uphold exceptional quality
* Commitment to meeting deadlines. Should you have any requirements or inquiries, feel free to "Send" us an email now! Your satisfaction is our priority.