Q: Is your company a factory?
A: Indeed, we are part of MENRED Group's international trading division, and we are proud to operate three state-of-the-art factories.
Q: Can I access your complete product price list?
A: Absolutely! Kindly send us your message, and we'll promptly dispatch the price list of your desired products.
Q: Is it possible to create a custom product not found in your catalogue?
A: Our catalogue showcases most of our offerings, but not exhaustively. Simply inform us of your specific needs and quantities. If absent from our catalogue, we are capable of designing and crafting a new mould, which typically requires 35-45 days.
Q: Do you offer customization services for products and packaging?
A: Certainly! We have extensive experience in customizing products for our clients. As for packaging, we can personalize it with your logo or other information.
Q: Are samples available, and are they complimentary?
A: Yes, we provide samples-usually 1-3 pieces free of charge for testing or quality assessment. Please reach out for your complimentary samples.
Q: What are the shipping options for my order, and is it secure?
A: For smaller packages, we utilize express services like DHL, FedEx, UPS, TNT, and EMS, offering door-to-door delivery. Larger packages are shipped by air or sea, with robust packing ensuring their safe arrival.
Q: Do your products come with a quality guarantee?
A: Yes, our products are backed by a three-year guarantee.
Q: What are the requirements to become a MENRED retailer?
A: You can open either an offline or an online store.
Q: Is there any fee to apply for retailing?
A: No, you can apply completely free of charge.
Q: Could you provide information on pricing and minimum order quantities?
A: Pricing and order minimums vary by region. Detailed information is provided upon application submission.
Q: How does MENRED support its retailers?
A: * We strive to remain a high-performance, reliable partner to our customers.
* We are dedicated to reducing costs * Ensuring the highest quality standards
* Adhering to deadlines For inquiries or assistance, feel free to 'Send' us an email now!
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