Q: Are you a factory?
A: Indeed, we are. The international trading division proudly operates under the MENRED Group umbrella, with ownership of three state-of-the-art factories.
Q: Can I get your product price list?
A: Certainly! Please send us a message with your inquiry, and we will promptly provide you with the price list for the products you're interested in.
Q: I couldn't find a product in your catalog; can you produce it for me?
A: While our catalog features most of our extensive product range, it doesn't include everything. Simply inform us of your specific needs and the quantity required. If it's not available, we can design and craft a new mould tailored just for you. Creating an ordinary mould typically takes about 35-45 days.
Q: Do you offer custom products and packaging?
A: Absolutely! We've successfully delivered numerous custom products for clients. For custom packaging, we can incorporate your logo or any specific details you desire.
Q: Can you provide samples, and are they free?
A: Yes, we do offer samples. Typically, we provide 1-3 pieces free of charge for testing or quality assessment. Please contact us to get your complimentary samples.
Q: How will my order be shipped, and is it safe?
A: For smaller packages, we utilize Express services like DHL, FedEx, UPS, TNT, and EMS, offering a convenient Door-to-Door service. Larger packages are shipped via Air or Sea, secured with robust packing to ensure safety.
Q: Do you guarantee your product quality?
A: Absolutely, we offer a comprehensive three-year guarantee on our products.
Q: What do I need to become a MENRED brand retailer?
A: You can operate either an offline or an online store to become a retailer for MENRED.
Q: Is there an application fee to become a retailer?
A: Not at all, applying is entirely free!
Q: What are the price and minimum order requirements?
A: Pricing and order requirements vary by region. Submit your application to receive detailed information tailored to your business needs.
Q: What support does MENRED provide to its retailers?
A: * We remain a dedicated and high-performance partner for our customers,
* Focus on cost reduction and quality assurance,
* Commitment to meeting deadlines. For any inquiries or requirements, please don't hesitate to 'Send' us an email right away!
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