Q: Are you a factory?
A: Indeed, we are part of the MENRED Group's international trading department and proudly operate three state-of-the-art factories.
Q: Can I get a price list of all your products?
A: Absolutely! Just send us a message, and we'll promptly provide you with the price list of the products you're interested in.
Q: What if I can't find the product in your catalogue?
A: While our catalogue includes most products, it's not exhaustive. Inform us of your specific product needs and quantities, and if it's not available, we can design and craft a new mould to produce it. Typically, creating a standard mould takes about 35-45 days.
Q: Do you offer customization services for products and packaging?
A: Yes, we have extensive experience in creating customized products for our clients. We can also customize packaging by incorporating your logo or other information.
Q: Are samples available, and are they free of charge?
A: Absolutely! We are delighted to offer samples for your convenience. Typically, we can provide between 1-3 complimentary samples for thorough testing or quality assessment. Feel free to get in touch with us to receive your free samples.
Q: What is the shipping process for my order and is it secure?
A: For smaller parcels, we ensure swift delivery through reliable Express services like DHL, FedEx, UPS, TNT, and EMS, offering you a seamless Door-to-Door experience. For larger shipments, we utilize Air or Sea freight with robust packing to guarantee the utmost safety.
Q: Can you assure me of the quality of your products?
A: Yes, indeed! Our products come with an impressive three-year guarantee, reflecting our commitment to quality and reliability.
Q: What are the prerequisites for becoming a MENRED brand retailer?
A: You simply need to have either a physical store or an online platform to partner with us.
Q: Are there any fees associated with the application process?
A: No, there are absolutely no application fees. You can apply completely free of charge.
Q: Could you provide information on pricing and the minimum order quantity?
A: Pricing and minimum order details can vary based on your specific business location. Once you submit your application, we'll provide detailed information tailored to your needs.
Q: How does MENRED support its retailers?
A: * Our mission is to be a reliable and high-performance partner for our customers.
* We aim to reduce costs and ensure top-notch quality.
* Meeting deadlines is our priority. For any inquiries or requirements, feel free to click "Send" and email us right away!