Q: Are you a factory?
A: Absolutely, we function as the international trading division of the MENRED Group, proudly operating three production facilities.
Q: Could I receive a comprehensive price list of all your offerings?
A: Certainly! Kindly send us your query, and we will promptly provide you with a detailed price list of the products you are interested in.
Q: I'm unable to locate a specific product in your catalog. Could you produce it for me?
A: Our catalog predominantly features our main offerings. However, if you require a specific product that isn't listed, please inform us of your needs and order quantity. If it's not in our current lineup, we can design and manufacture a new mould to cater to your requirements, with an estimated mould production timeframe of 35-45 days.
Q: Are custom products and packaging options available?
A: Indeed, we have a proven track record of creating bespoke products for our clients. We offer custom packaging solutions, including the option to feature your logo or other branding details on the packaging.
Q: Can you provide samples? Are they complimentary?
A: Yes, we are pleased to offer samples. Typically, we provide 1-3 pieces free of charge for testing or quality assessment purposes. Please reach out to us to obtain your free samples.
Q: What are the shipping procedures, and is safety ensured?
A: For small packages, we utilize express services such as DHL, FedEx, UPS, TNT, and EMS, providing a convenient door-to-door service. Larger packages are dispatched via air or sea. We guarantee secure packaging to ensure the safe arrival of your order.
Q: Do you offer a quality assurance guarantee?
A: Absolutely! We confidently provide a three-year guarantee on all our products.
Q: What are the prerequisites to become a MENRED brand retailer?
A: Possessing either an offline or online store qualifies you to become an esteemed retailer of the MENRED brand.
Q: Is there a fee associated with the application process?
A: The application process is entirely free of charge.
Q: Could you provide pricing and minimum order details?
A: Pricing and minimum orders are contingent upon your business region. Submit your application, and we will furnish you with detailed pricing and order information.
Q: What support does MENRED offer to its retailers?
A: * Commitment to being a reliable, high-performance partner to our customers
* Cost reduction measures * Assurance of product quality
* Deadline adherence. If you have any inquiries or requirements, don't hesitate to 'Send' us an email now!!!
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