Q: Are you a factory?
A: Absolutely! We are part of the MENRED Group's international trading division, proudly owning and operating three state-of-the-art factories.
Q: Can I have a price list of all your products?
A: Certainly! Please send us your message, and we will promptly provide the price list for the products you're interested in.
Q: I can't find the product in your catalog. Can you make it for me?
A: Our catalog covers a wide range of products, but not everything we offer. Let us know what specific product and quantity you need. If we don't have it, we can design and create a new mold for production. Generally, crafting an ordinary mold takes about 35-45 days.
Q: Do you offer customized products and packaging?
A: Absolutely. We've developed numerous customized products for our clients. Regarding packaging, we can incorporate your logo or other details as per your preferences.
Q: Do you provide samples? Are they free?
A: Yes, we offer samples. Typically, we provide 1-3 pieces free for testing or quality inspection. Contact us to obtain your free samples.
Q: How will my order be shipped? Is it safe?
A: For smaller packages, we utilize Express services like DHL, FedEx, UPS, TNT, and EMS, offering Door-to-Door delivery. Larger packages are shipped by air or sea, ensuring secure packaging and transit.
Q: Is there a warranty for your products?
A: Yes, we offer a robust three-year warranty on all our products.
Q: How can I become a MENRED brand retailer?
A: Whether you have an offline or online store, you can become a MENRED retailer.
Q: Is there an application fee?
A: No, applying is completely free!
Q: What's the pricing and minimum order requirement?
A: This depends on your business region. Upon application submission, you will receive detailed pricing and order information.
Q: What support does MENRED provide to retailers?
A: * We strive to be a high-performance, reliable partner for our customers
* Focus on cost reduction * Guaranteed quality assurance
* Punctual delivery timelines. For any inquiries or further assistance, feel free to 'Send' us an email now!