Q: Are you a factory?
A: Indeed, we are the international trading division of MENRED Group, operating with ownership of three advanced factories.
Q: Can you provide a price list of all your products?
A: Certainly! Kindly send us your inquiry, and we shall promptly provide the price list of the products you are interested in.
Q: I can't find the product in your catalog. Can you manufacture it for me?
A: Our catalog includes most of our offerings, but not all. If you require a specific product, let us know what it is and the quantity you need. If it's not available, we are capable of designing and producing a customized mold to manufacture it. Please note, crafting an ordinary mold typically takes about 35-45 days.
Q: Can you produce customized products and packaging?
A: Absolutely. We have previously produced numerous customized products for our clients. Regarding custom packaging, we can incorporate your Logo or other details on the packaging.
Q: Can you provide product samples? Are they free of charge?
A: Yes, we do offer samples. Typically, we provide 1-3 pieces as free samples for testing or quality verification. Please get in touch with us for your free samples.
Q: How will my order be shipped? Is it secure?
A: For those seeking efficient delivery of smaller packages, we offer a swift and convenient Door-to-Door service via reputable couriers like DHL, FedEx, UPS, TNT, and EMS. For larger shipments, rest assured that they will be sent with utmost care by Air or Sea freight. We utilize top-tier packing solutions to ensure your products arrive safe and sound.
Q: Do you offer a quality assurance guarantee for your products?
A: Absolutely, our Premium Air Source Heat Pump comes with an impressive three-year guarantee, ensuring peace of mind and superior quality.
Q: What are the requirements to become an esteemed retailer of the MENRED brand?
A: You can become a part of our retail family with either an offline or online store presence, making participation flexible and accessible.
Q: Is there a fee to apply for becoming a retailer?
A: No, joining the MENRED retail community is completely free of charge, allowing you to explore this opportunity without any financial barriers.
Q: Could you provide details on pricing and minimum order quantities?
A: Pricing and minimum order details vary based on your business location. Once your application is submitted, you will receive comprehensive pricing information tailored to your region.
Q: How does MENRED support its retailers?
A: * We strive to be a highly competent and high-performance partner, dedicated to our customers' success.
* Our commitment includes cost reduction strategies and unwavering quality assurance.
* We also prioritize timely delivery and meeting deadlines. Should you have any requirements or questions, don't hesitate to send us an email now!