Q: Are you a factory?
A: Yes, indeed! We operate as the international trading arm of the reputable MENRED Group, managing three cutting-edge factories.
Q: I need your price list of all your products, do you have a price list?
A: Absolutely! Simply send us your message and once received, we will promptly provide you with the price list of products you are interested in.
Q: I can't find the product on your catalogue, can you make this product for me?
A: While our catalogue showcases most of our offerings, it doesn't include everything. Share your product requirements and desired quantity. If it's not in our current lineup, we can design and manufacture a new mould just for you. Typically, creating an ordinary mould will take approximately 35-45 days.
Q: Can you make customized products and customized packing?
A: Yes, customization is one of our fortes. We've successfully delivered numerous bespoke products. For packaging, we can incorporate your Logo or any other desired information.
Q: Can you provide samples? Are the samples free?
A: Certainly, we offer samples. Generally, we provide 1-3 pieces free of charge for testing and quality check purposes. Reach out to us for more details on our free samples.
Q: How to ship my order? Is it safe?
A: For smaller packages, we utilize Express services such as DHL, FedEx, UPS, TNT, EMS, ensuring a convenient Door to Door delivery. Larger shipments are sent via Air or Sea, with robust packaging to guarantee safety.
Q: Do you have a guarantee of your product quality?
A: We proudly offer a solid three-year guarantee on our product quality.
Q: What do I need to become a retailer of the MENRED brand?
A: You just need to have a physical or online store to partner with us.
Q: Is there an application fee?
A: Absolutely not, becoming a partner with us is entirely free of charge and comes without any obligation. We welcome you to join our network seamlessly.
Q: Could you provide details on pricing and the Minimum Order Quantity?
A: Our pricing structure and minimum order requirements are customized based on your geographic location. By submitting your application, you will gain access to exclusive pricing information and order details specific to your area.
Q: How does MENRED extend support to its retail partners?
A: * Our commitment is to consistently evolve as a dependable and high-performance partner dedicated to our esteemed customers.
* We aim to strategically minimize costs while maintaining superior quality standards across our range of products.
* We are devoted to meeting deadlines with precision. Should you have any specific needs or questions, don't hesitate to click 'Send' and email us immediately for swift and effective assistance!