Q: Are you a factory?
A: Indeed, we are the international trading division of MENRED Group. Our operations encompass three state-of-the-art factories.
Q: Can I get a price list of all your products?
A: Certainly! Please send us your inquiry, and we will promptly provide you with the price list for the products you're interested in.
Q: I can't find the product I need in your catalogue. Can you create it for me?
A: While our catalogue displays a wide range of our offerings, not all items are listed. Let us know your specific product needs and quantity requirements. If it's not in our current lineup, we can design and manufacture a new mold, typically taking 35-45 days for standard molds.
Q: Do you offer customized products and packaging?
A: Absolutely! We have extensive experience in crafting customized products. For packaging, we can incorporate your logo or specific information to enhance brand identity.
Q: Can you provide samples, and are they free?
A: Absolutely! We are delighted to offer samples. Typically, we provide 1-3 pieces free of charge for testing or quality inspection. Please don't hesitate to reach out to us for your complimentary samples today.
Q: How will my order be shipped? Is it safe?
A: For smaller packages, we utilize Express services such as DHL, FedEx, UPS, TNT, and EMS, offering you the convenience of Door-to-Door delivery. For larger shipments, we opt for Air or Sea transport. Rest assured, we employ top-tier packing to guarantee safety.
Q: Do you offer a quality guarantee for your products?
A: Certainly! We stand by our products with a solid three-year guarantee, ensuring peace of mind.
Q: What are the requirements to become a retailer of the MENRED brand?
A: Whether through an offline or online store, both options are available for our valued retailers.
Q: Is there any application fee involved?
A: Not at all! It's completely free to apply.
Q: What is the pricing and minimum order requirement?
A: Pricing and order details are determined by your business region. Upon application submission, you will receive comprehensive pricing and order information.
Q: What support does MENRED provide to retailers?
A: * We strive to be a dependable, high-performance partner with our customers,
* We focus on cost reduction and quality assurance,
* We are committed to meeting deadlines. Should you have any requirements or questions, feel free to "Send" us an email today!!!
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