Q: Are you a factory?
A: Absolutely, we are the international trading arm of the MENRED Group, with ownership of three factories.
Q: I need your price list of all your products, do you have a price list?
A: Please send us a message with your details, and we will promptly provide you with the price list of your desired products.
Q: I can't find the product in your catalogue, can you make this product for me?
A: While our catalogue features most of our offerings, it doesn't include everything. Let us know what you need and in what quantity. If it's not available, we can design and create a new mould for production. Typically, crafting an ordinary mould takes 35-45 days.
Q: Can you make customized products and customized packing?
A: Yes, indeed. We've crafted many bespoke products for customers. Regarding packaging, we can customize it with your Logo or other details.
Q: Can you provide samples? Are the samples free?
A: Certainly, we offer samples. Usually, we provide 1-3 pcs free of charge for testing or quality verification. Please reach out to us for free samples.
Q: How to ship my order? Is it safe?
A: For smaller packages, we offer the convenience of Express shipping via trusted carriers such as DHL, FedEx, UPS, TNT, and EMS, delivering right to your doorstep. For larger shipments, choose between swift Air transport or economical Sea freight. Rest assured, our packaging is expertly crafted to ensure the utmost safety of your goods.
Q: Do you offer a product quality guarantee?
A: Absolutely, we proudly offer a three-year guarantee on our products, underscoring our commitment to quality and your peace of mind.
Q: What are the prerequisites for becoming a MENRED brand retailer?
A: Both offline and online retail platforms are welcome to join our network.
Q: Is there any application fee?
A: Not at all-applying is entirely free of charge.
Q: Could you provide information on pricing and the minimum order quantity?
A: The pricing and minimum order requirements vary based on your specific business region. Submit your application to receive comprehensive pricing details tailored to your needs.
Q: What support does MENRED provide to its retailers?
A: * To consistently be a dynamic and high-performance partner for our clients
* To implement cost-effective strategies * To uphold exceptional quality standards
* To adhere strictly to deadlines Should you have any requirements or questions, feel free to reach out by clicking 'Send' us an email today!
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